Rethinking Chinese Cultural Identity by Min Ding

Author:Min Ding
Language: eng
Format: epub
ISBN: 9789811399619
Publisher: Springer Singapore

15.6 Quality Control

There are four core tasks of quality control for P. First the counselor must ensure that the (re)designed P addresses the needs identified by the auditor and the counselor based on members’ feedback and the Hualish CDP. Protocols should pass the face validity check, in that they should indeed support the achievement of O and, if relevant, H. P do not exist for the sake of existing; they are subordinate to O and H. Second, the counselor must ensure that the (re)designed P does not introduce unacceptable conflicts with those related to a member’s other organizational variants, Third, the counselor must empirically confirm that members and relevant outsiders accept the revised P and are willing to comply. As always, one should be willing to restart the process of (re)designing P if empirical feedback is unfavorable. Finally, and very importantly, there must be clearly defined and substantial consequences associated with following or violating P. Without consequences, protocols have little meaning and are unlikely to be followed in real life by members.

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